Privacy Policy

Information We Collect

We collect information you provide directly to us, including:

• Contact details (name, email address, phone number)
• Booking details (dates, guests, property selected, special requests)
• Payment information, processed securely by our payment provider
• Communications you send to us

How We Use Information

• To process reservations and provide the services you request
• To send transactional messages about your stay (confirmations, reminders, updates)
• To respond to inquiries and provide guest support
• To comply with legal obligations and prevent fraud

How We Share Information

We share information only with service providers who help us operate the site and deliver bookings — for example, payment processors, messaging providers, and our property management software. We do not sell your personal information.

SMS Communications and Mobile Information

If you opt in to receive SMS messages from andreea-blaga, we may send informational and transactional text messages about your reservation or stay — such as booking confirmations, check-in instructions, property access details, scheduling coordination, and guest support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes phone numbers, SMS consent status, and opt-in data. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Choices

• You can request access to or deletion of your personal information by contacting us.
• You can opt out of SMS messages at any time by replying STOP. See our SMS Consent page for details.
• You can opt out of marketing emails using the unsubscribe link in any marketing email we send.

Contact Us

Questions about this Privacy Policy? Contact us andreea-blaga@mail.prohost.ai.